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Robin Assist / Travel Assist

Travel Assistance Services

When you travel with an INF plan, you’re never alone. Our Robin Assist program provides 24/7 emergency assistance services to help you navigate any situation during your trip.

24/7 Emergency Hotline

Round-the-clock access to multilingual assistance coordinators who can help with medical emergencies, travel problems, and more.

Medical Referrals

Immediate referrals to qualified physicians, hospitals, and medical facilities in your area when you need care.

Hospital Admission Assistance

We coordinate with hospitals to arrange admissions, guarantee payments, and ensure you receive proper care.

Emergency Medical Evacuation

Arrangement and coordination of emergency medical evacuation to the nearest appropriate medical facility.

Emergency Travel Arrangements

Help with rebooking flights, arranging transportation, and managing travel disruptions during emergencies.

Translation Services

Access to interpretation services in multiple languages to help communicate with medical providers.

Need Assistance Now?

Our Robin Assist team is available 24 hours a day, 7 days a week, 365 days a year.

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